Shipping policy

At Femme Adorn, we are committed to delivering a seamless and secure shopping experience, including prompt and reliable shipping. Please review our shipping policy to understand how we fulfill and deliver your exquisite jewelry.

Processing Time:

  • Orders are typically processed within 2-5 business days after payment confirmation.
  • Custom or engraved items may require additional processing time.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can track your order's progress through our website or the carrier's tracking service.

Shipping Addresses:

  • Please ensure that your shipping address is accurate during checkout.
  • We are not responsible for packages delivered to incorrect addresses provided by the customer.

Delivery Issues:

  • If your package is delayed or lost in transit, please contact our customer service team at contact@femmeadorn.com for assistance.
  • In the rare event of a lost package, we will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Holiday Shipping:

  • During peak seasons or holidays, there may be slight delays in processing and shipping times.

Shipping Costs:

  • Shipping costs are calculated at checkout based on your location and the chosen shipping method.

If you have any questions or concerns about our shipping policy, please contact our customer service team at contact@femmeadorn.com. Thank you for choosing Gem Glow.